10 Communication Tools for Business
Moore’s law states that the speed and
capability of computers grow exponentially, with the costs of the same halving.
With Internet and mobile communications accordingly on the rise, businesses are
able to implement effective strategies for more efficient internal
communications. Having efficient internal communications means the need for an
equally efficient communication solution. On that note, based on their purpose,
performance, and price, here are 10 highly effective solutions you can choose
to implement in your company.
MultiCall for Business
Expanding businesses would mean
individuals further spreading out across different locations, and a need to
carry out group calls and conferences without the hassles of conventional
methods. Group calling is critical to the success of a business in how it not
only would save time and money for individuals, but assisting business
communications as well. Bearing this in mind , MultiCall is a calling app that
allows group collaboration, be it your friends, family, or even your office
team.
Enabling effective communication for
business across industries is imperative. For that, the main edge that
this next-gen conferencing app offers
for businesses is the ability to make simultaneous group calls at just a click
of a button, with superior sound quality, the ability to schedule calls ahead
of time. All this is at minimal use of data since it does not require the
participants to have the app. Available both on Google and Apple
App Store , the app operates on a freemium model.
In the context of business, aspects such
as individually signing in, and the setting of moderator and security pin
number that otherwise comprise the setup of a conference are eliminated with
MultiCall. In just a four-step process, users can sign up with an account for
their company, select a Tariff plan (whether it’s prepaid or post-paid) that
suits them, and then add users to whom they can allocate money based on the
requirements for the group calls.
Facebook Workplace
With the offers of live video and audio
conferencing, file sharing, and a private and group messaging
system, Workplace by Facebook is another
communication app that offers simplicity due to the framework’s similarity of
the familiar social media platform. This is complemented by the ability to
integrate with business tools such as Envoy, Jira, Zoom, and Salesforce.
Operated on a freemium model, Workplace costs Rs.215/user/month.
MS Teams
Developed by Microsoft, MS Teams is a tool that offers
communication services for businesses, with capabilities rivalling Slack and
its alternatives. The main useful features are toward supporting the team with
live communication complete with video conferencing, messaging, threads, file
and screen sharing. With a freemium model costing Rs.360/user/month, a small
aspect of improvement would be its default push notification system
Slack
Essentially a chat room designed
for a company, the main objective of Slack
was with the intent to replace email as the method of communication and
sharing, with its workspaces allowing for organizing communications by channels
for group conferences. It also allows for private messages for sharing
information and files. Priced at Rs. 191/user/month, Slack has limitations;
most notably that it could be difficult to adopt by users who are non-technical
and therefore new to the expansive interface and functionality.
Zoho Cliq
At Rs.36 /user/month on a freemium
basis, Zoho Cliq, like Slack, offers audio
and video conferencing, that is complemented by a system able to manage
contacts. Integration of the Google Calendar tool also permits the ability of
Zoho to carry out scheduling as well. Zoho is also able to integrate with a
variety of other mainstream apps that include but are not limited to Meetup,
Twitter, and Dropbox.
Zoom
Zoom essentially
offers a cloud-based solution for group calls, video conferencing, group
messaging, and online meetings. Compatible with both PC and mobile devices, the
solution is operated on a freemium model for which costs start at Rs.1071/host/month. Perhaps
a limitation of Zoom is its dependency on a high-speed Internet for optimal use
and display of a video call.
WebEx
Developed by Cisco, WebEx is a tool that
provides its clients the ability to either host or to participate in video
conferencing. Available on Desktop, web, and mobile apps, the tool is run on a
freemium model that allows up to 40 minutes of conferencing for free, and then
starting at Rs.2400/month for up to 8 people. A noted limitation are the bugs
with document rendering that it faces, with its integration to the Office app.
Hangouts
With the ability to participate in text,
voice or video, Google Hangouts is
a group communications service built into Google+ and Gmail, with mobile app
version available for both for iOS and Android devices. An aspect of
improvement that could be addressed in Hangouts would be how it could be
pre-integrated with various other apps to provide a seamless experience. It’s
current capabilities require the user to sync the apps for integration.
Skype
In its Business variant, Skype has
the ability to add up to 250 people to online meetings, with the provision of
enterprise-grade security. Costing Rs.130/user/month, the video conferencing app
management of employee accounts, along with integration into Office apps. The
main challenge with the use of Skype would be a potential change of hardware
needed for optimal use of all its applications.
FaceTime
Exclusive to the iOS platform, Facetime is a videotelephone app
with the objective of placing calls to any phone number or email address
registered under FaceTime. Once a specific email address is registered, a
call can be placed to multiple addresses, leading to all devices with the
registered mail ringing simultaneously. The only setback of this particular
group call app would be its limitation to Apple-based platforms alone.
Consequently, the value of video, voice
and text tools are only as good as the choice and use of the tool based on the
business’s needs. And so, commit to a group call, and reach more now at MultiCall.
“You can have the greatest
idea in the world, but if you can’t communicate your ideas, it doesn’t matter”
– Steve Jobs
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